It’s not uncommon for employees to submit vacation requests late, putting you in a challenging situation when you genuinely need their presence at the store during the requested time off.
Here’s a suggested approach to address the issue with open communication and problem-solving.
Engaging in a direct and transparent conversation with the employee is crucial. By reaching out to them through a phone call, meeting, or video call, you can address the situation head-on and gain a better understanding of their perspective. For example:
“John, I received your late time off request. Can we have a conversation about it? Can you double-check the dates for me? I see it’s less than two weeks away. Have you already explored the possibility of finding someone to cover your shifts? I value your input, so tell me, what would you do if you were in my position? My intention is not to deny the request outright, but rather to find a solution that works for both of us. What suggestions do you have?”
During the conversation, verify the dates to ensure there are no misunderstandings. Encourage the employee to explore alternative solutions, such as finding colleagues who may be willing to cover their shifts or adjusting the requested time off slightly.
By actively involving the employee in problem-solving, you create a collaborative atmosphere where both parties can work together to find a mutually beneficial solution. Their input and suggestions can provide valuable insights and potentially lead to a resolution that meets their vacation needs while minimizing disruptions to store operations.
Remember, open communication and understanding are key when addressing late vacation requests. By talking it out and seeking input from the employee, you can often find a solution that balances their time off with the operational needs of the store.
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